FAQ
Where is your store located?
Our store is located at Arka's Centre - 2nd Floor, Rynjah, Shillong.
Do you accept COD?
COD feature is currently not available.
Do you provide Returns or Refunds?
Yes, feel free to check our 'Returns & Exchange' page for more information and reach out to us via the 'Contact Us' page.
Are your products authentic or fake?
All the products we sell are carefully checked for authenticity. Kindly use the 'Contact Us' page for more information on how to authenticate the products and we will get back to you.
How long do you take to ship the orders?
We will ship the order 1-2 business days after the order has been received and confirmed. We will also send you the Tracking ID via private couriers personally on your respective e-mail/ mobile number.
Which days and what time does the store open?
The store is open on Monday to Saturday (2 PM - 9 PM)
Do you offer Pickup-From-Store and Home-Delivery services?
Yes, both options are available.